Bitdefender GravityZone: a blackhole for malware.
March 07, 2019
Bitdefender GravityZone: a blackhole for malware.
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bitdefender GravityZone
As an MSP, we use BitDefender GravityZone as our anti-malware program of choice. Between the BitDefender integration with Solarwinds RMM and the easy-to-manage GravityZone portal, we can administer several thousand endpoints and secure them. This provides us with a low hassle solution that enables enterprise-level malware detection and removal capabilities. The lightweight nature of the software and the manageability from a central cloud-based platform make it a fantastic solution for any MSP.
- Bitdefender does exactly what it should do: it detects, blocks, or removes malware effectively. Between scheduled scans, heuristics monitoring, and device scans, most potential infections are caught quickly and cleanly resolved with little to no intervention needed from our team.
- GravityZone offers extremely frequent definition updates and reporting on which endpoints aren't fully up to date and may need manual intervention.
- With policies, you can quickly and easily roll out different schedules, scan profiles, and more, to individual or groups of devices. This can be scaled up easily to roll out for individual companies or across a larger base of multiple supported customers.
- Having a single product that can secure both PCs and Macs and be managed in the same cloud-based interface is fantastic.
- Obtaining the specific report you wish to see can be a bit difficult at times.
- Having the installation packages of the software listed under the "Network" header is a bit odd and has caused confusion for infrequent users.
- The attempts to automatically uninstall competing AV products sometimes go awry and can cause problems for both the previously installed software and potential installations of Bitdefender. We recommend uninstalling competing products through their own recommended steps before installing Bitdefender for best results.
- GravityZone is one of many various competing platforms that support MSPs or larger IT staff in the AV space. Most products offer a similar line up of features. We specifically chose GravityZone, however, because it offers one of the best combinations on the market of price, performance, and manageability.
- Since Bitdefender has not been involved in any major breaches or other scandals and has a solid image in the larger technology community, it has allowed us to get in the door at a large number of organizations that have strong negative feelings about some of its competitors. Had we been using a product like Kaspersky, we likely would have seen slower growth and adoption over the past few years.
Having experience with Sophos, VIPRE, and Symantec products, we have found that Bitdefender GravityZone matches up or beats out most alternatives. Sophos, in particular, is a difficult product to deal with because of the difficulty in removing it and centrally managing it. GravityZone has had better detection rates compared to the competition, and is easily centrally managed across multiple businesses. With our small team, central management is an absolutely critical component for our success.