Good product and features, decently priced.
James Caverly | TrustRadius Reviewer
October 30, 2019

Good product and features, decently priced.

Score 8 out of 10
Vetted Review
Reseller
Review Source

Overall Satisfaction with Bitdefender GravityZone

We use GravityZone as an MSP, it helps us manage multiple clients across many different verticals. We use it both internally and for our clients. It integrates with our PSA/RMM but we use the GravityZone console more often than the PSA/RMM to manage endpoints.
  • Manage multiple endpoints efficiently.
  • Alert technicians when a problem is encountered.
  • Preventing infections and cleaning up machines that are already infected.
  • Endpoint resources utilization. GravityZone clients seem to have a noticeable impact on system performance.
  • UI is decent but could use some improvement when it comes to accessing common tasks easily.
  • Better documentation of recommended practices. For example more information on the best practices for policy configuration depending on how they being deployed; ie MSP, internal, VAR.
  • Increased revenue
  • Lowered man hours
  • Increased margins
Centralized management is key to our organization's ability to respond to outbreaks across multiple clients and environments. We wouldn't be able to manage the number of clients we have with our current employee count without the centralized interface.
Other than the obvious I'm not sure what else to add other than it might be a little overzealous at possible infectious files. However, I would rather have it be overzealous than letting something through.
Very effective and much more wisely implemented security measures.
We haven't really needed any support on GravityZone as it has just been working. I do know that we had good support during the initial phase of implementation.

Do you think Bitdefender GravityZone delivers good value for the price?

Yes

Are you happy with Bitdefender GravityZone's feature set?

Yes

Did Bitdefender GravityZone live up to sales and marketing promises?

Yes

Did implementation of Bitdefender GravityZone go as expected?

Yes

Would you buy Bitdefender GravityZone again?

Yes

Works great across multiple platforms and clients but needs some work when it comes to resource utilization on old equipment.

Bitdefender GravityZone Feature Ratings

Anti-Exploit Technology
7
Endpoint Detection and Response (EDR)
7
Centralized Management
9
Hybrid Deployment Support
Not Rated
Infection Remediation
9
Vulnerability Management
9
Malware Detection
5