Bitrix24 for business prosperity.
August 04, 2019

Bitrix24 for business prosperity.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bitrix24

Bitrix24 is a great tool that we use to monitor the marketing progress for all our real estate projects in marketing departments, although it is also used in the whole company for other purposes. We monitor the number of new clients we get within a month, and are able to make decisions based on the system outcome. We also use it for internal communications with co-workers as well, as to communicate with business partners concerning our business progress.
  • For communication, it allows video conferencing, and its audio clarity is very high, hence suitable for video calls within different organizations. This improves customer relationships, which translates to more sales.
  • We use it for project management like making analysis, assigning tasks, the allocation of roles, and the progress of any project we conduct within the company.
  • Good for the segmentation of customers and leads for easy communications with emails on the system. It segments based on location and activities or needs.
  • I have a feeling that although the software is great and helps us a lot at our company, the pricing is a challenge to us, and if they could give more favorable prices it could be wonderful.
  • The Bitrix24 support team takes a lot of time to respond, and are therefore not very effective.
  • The system also has a lot of notifications that keep coming to the account. To me, this is very annoying, and if this can be fixed to only have important notifications, that would be great.
  • Easy targeting of customers and prospects.
  • The segmentation of companies allows for easy communication.
  • Only a single system is needed to do almost everything needed by the company.
It is easy to use and flexible to use in our company.
Bitrix24 is very suitable for both small organizations or companies since its pricing goes hand with the number of users, this, therefore, means that someone pays only for the service received from the system.
It is suitable for tracking the number of new clients that the company have, the prospects for easy followups, for internal communication with co-workers and team members, and it also helps track project progression.

Bitrix24 Feature Ratings

Task Management
10
Gantt Charts
6
Scheduling
7
Workflow Automation
10
Mobile Access
6
Search
10
Visual planning tools
8
Chat
6
Notifications
1
Discussions
8
Surveys
7
Internal knowledgebase
10
Integrates with Outlook
9
Versioning
9
Video files
8
Audio files
8
Document collaboration
10
Access control
8
Advanced security features
9
Integrates with Google Drive
10
Device sync
10