Bitrix24

Bitrix24 Reviews

Customer Verified

Do you work for this company? Learn how we help vendors

Ratings and Reviews
(1-23 of 23)

Companies can't remove reviews or game the system. Here's why
Sanjit Mandal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is used as a CRM, email, and task & project management. Bitrix24 unifies using multiple applications into one beautiful, easy-to-use program. Opening, closing, and switching into different applications uses more time than one program that can do it all. It saves time, and computer resources too.
Susan Everett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
With Bitrix24 it is possible to maneuver quite modern administrative processes of creating and configuring workflows, which we usually focus on sales projects, where we distribute manage all the information that is stored about sales, and carry out reports about the level of marketing performance when the project in question is completed and launched for sale on the market.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Bitrix24 is implemented in our marketing department and is used to manage our customer relations and better collaboration. Setting up this tool is quite easy and we can integrate this software with other tools and can make our work more convenient. It is a highly flexible tool. So this tool should work on its customer team.

Grace Jones | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Bitrix24 is an efficient collaboration platform that empowers our staff to work efficiently as a team, communicate and share tasks and updates with simplicity. It's used in the whole of our organization, and our staff find it intuitive, where one is able to create an activity and update their to-do list and hep them focus on executing set targets. It has brought our workforce together and this is crucial in unifying our workflow and enabling us to expand our portfolio.
Jason Kerley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Handling all intranet processes and business strategies from the Bitrix24 platform has been one of the best work decisions we have been able to make. All the results have been fully satisfactory when it comes to categorizing and maneuvering data of different kinds. Bitrix24 is one of the best services you can get to cover CRM, business intelligence, and even marketing operations. Its ease of connection to other services. In case of working from a Smartphone terminal, it is possible to cover all kinds of tasks. Can be used in conjunction with CRM services for more extensive diagram printouts.
Francis Cook | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Bitrix24 is a powerful collaboration tool that allows users to communicate, collaborate and manage their projects and tasks with simplicity. We acquired the platform and it has been excellent simplifying the way we work by allowing users to collaborate and communicate efficiently thus execute the assigned roles effectively. The platform is affordable and has helped us address the problem of having a disjointed workflow where employees lack the tools and business processes to actively engage with colleagues and simplify simple tasks.
Tribett Requena | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
Bitrix24 is essential for my entire company, all members use it from sales to project management, we manage them through this tool. It helps us to maintain full control of our marketing campaigns, prospects and negotiations, quotes, and invoices.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Bitrix24 is our CRM and intranet platform. We use it both for the management and handling of negotiations as well as to manage our projects and tasks, simplifying the use of multiple applications. With this tool we also check the mailbox, we keep our calendar, and we use it as a storage space in the cloud, among many other functionalities.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Our deals division utilizes the CRM arrangement, engineers utilize particular PM apparatuses, and the advertising office frequently needs to utilize both. At that point, there is a third answer for messaging, a fourth answer for intranet or HR needs, and a fifth – for the entire organization's information base.

In a few organizations, choices are made gradually and not straightforwardly. Bitrix24 tackles these issues, as you can utilize it for informal organization and ongoing specialized instruments (use talk and video conferencing in addition to Activity Stream intranet focus) to get every one of the partners in a single place and settle on a choice rapidly.

Score 8 out of 10
Vetted Review
Verified User
Review Source
Bitrix24 has been used for the whole organization. It (after several other tests with similar software), has been the most robust and all-inclusive project management software that we have ever had. It has solved the problem of managing tasks, creating Gantt charts, delegating tasks, incorporating documents into projects and tasks, and having software that can integrate with our other business software.
Mike McPeak | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Bitrix 24 is one of the most complete systems I have found out there, short of full ERP implementations like Odoo, but even then, it has something, like landing page creation, that those software packages lack. It is so feature rich it can be intimidating at first, and I find it best to implement small portions of it at one time. Also, the self-hosted version is incredibly powerful, but it is imperative to have an experience channel partner if you wish to go that route, as set up and configuration is much less intuitive. The cloud version is much easier to manage yourself (and honestly many integrations seem to work better) but at the same time, you lack a lot of the power of customization.
Score 1 out of 10
Vetted Review
Verified User
Review Source
Bitrix24 was being used initially as a file sharing program before rolling out other features. However, the file sharing proved completely unreliable compared to other providers and so we had to switch to an alternative.
Владимир Пахомчик | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Review Source
With Bitrix24 we use our team of partners to track leads and send orders to sales managers. Also, Bitrix24 is used in our teams to track the conversion of the peers. This allows you to monitor and analyze the quality of certain marketing tools. It is also very convenient to communicate with partners on work issues.
Oleg Galimov | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Review Source
Sales, customer management, the division of the customer base between managers. History of interaction
Improve Employee Engagement, Communicate with All Stakeholders Instantly, No Need for Multiple Applications

The Bitrix24 system is designed, first of all, for large business. This is a large multi-purpose portal, self-contained. When buying Bitmix CRM, you choose not a CRM system, but a huge portal with a huge number of features, which includes CRM-system among others.

Mario Pires | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
I used Bitrix24 in my department for test purposes when looking for an Intranet solution. It was used with success for internal communications, employee directory, document management, internal chat tool, shared calendar, etc.
Luciano Gardesani Marques | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Bitrix24 is being used as a centralized repository of information about leads, clients, competitors and as an internal social network to promote collaboration and the registration of relevant information among all the areas of the company. It became our main information system since it has a powerful searching tool that makes any consult much easier and faster. We also use the workgroups to segment the information based on areas or levels of the users.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Bitrix24 is a great tool that we use to monitor the marketing progress for all our real estate projects in marketing departments, although it is also used in the whole company for other purposes. We monitor the number of new clients we get within a month, and are able to make decisions based on the system outcome. We also use it for internal communications with co-workers as well, as to communicate with business partners concerning our business progress.
March 26, 2019

Bitrix review

Score 8 out of 10
Vetted Review
Verified User
Review Source
Bitrix is being used by certain departments of our organization as our organization is very huge. It is not posible to adopt just one tool in the entire organization. Bitrix acts as a pillar for CRM. It helps engage the right data and brings intelligence to it. We can target specific and the right customers for our marketing campaigns. Bitrix does this wonderfully and has helped a lot.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Bitrix24 as the main interface between our internal team of editors and external contractors and advisors. Bitrix24 provides a platform to have project-based discussions and assign editorial/production tasks to the entire team. It operates like a Facebook type interface where comments are attached to a discussion idea or project. It eliminates about 90% of emails and email chains (cc's etc).
Score 7 out of 10
Vetted Review
Verified User
Review Source
Bitrix24 is being used by our organization for the general purpose and work related communication. It is being used across the whole organization and every employee of the company get the login details for the same. Bitrix24 helps us for communication between the employees related to work queries, business meetings, schedule, task allocation, file sharing, documents sharing, image sharing, etc. It connects all employees of the company present in different geographic locations. We get all our business tasks, meetings schedules, client information, and contact details all are in one platform i.e. on Bitrix24. Every day of work starts with bitrix24 and ends with bitrix24.

Bitrix24 Scorecard Summary

Feature Scorecard Summary

Project Management (7)
75%
7.5
Task Management (22)
78%
7.8
Gantt Charts (18)
75%
7.5
Scheduling (19)
74%
7.4
Workflow Automation (19)
79%
7.9
Mobile Access (22)
70%
7.0
Search (20)
72%
7.2
Visual planning tools (20)
77%
7.7
Communication (8)
76%
7.6
Chat (22)
79%
7.9
Notifications (22)
77%
7.7
Discussions (21)
80%
8.0
Surveys (16)
82%
8.2
Internal knowledgebase (19)
73%
7.3
Integrates with GoToMeeting (10)
71%
7.1
Integrates with Gmail and Google Hangouts (14)
71%
7.1
Integrates with Outlook (13)
74%
7.4
File Sharing & Management (8)
76%
7.6
Versioning (19)
75%
7.5
Video files (17)
75%
7.5
Audio files (16)
75%
7.5
Document collaboration (23)
78%
7.8
Access control (21)
76%
7.6
Advanced security features (19)
74%
7.4
Integrates with Google Drive (18)
79%
7.9
Device sync (19)
79%
7.9

What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform from the the company of the same name that also contains core HR (HRMS) and CRM features as well. It features live activity streaming, a layout similar to a social networking site's, "Like!"-ing, document storing and sharing, chat and video conferencing, time tracking and a calendar, a Gantt chart, and a messaging system. It possesses CRM features (CRM database with invoices, sales reports, and customer outreach) focused on client interaction, and an HRMS with an employee directory, a company structure, and a self-service portal.

Pricing varies. The self or local hosted version can be obtained for about $3300 or $9900 with a one-time license purchase, depending on needs (the higher priced tier is very similar but contains multiple intranets for various departments). A free cloud based version exists for use by 12 employees; no external users are allowed however, and 5GB of space is all that is alloted. The Standard cloud pack can be obtained for $99 per month and supports unlimited employees and external users, with 100GB of space. Finally the Professional package is offered for $199 and supports unlimited usage and storage, as well as the aforementioned time tracking, workflow / approval processes and expense management, work reports, and a company's own domain name.

Bitrix24 Competitors

Bitrix24 Pricing

More Pricing Information

On-premise Editions Pricing
Pricing DetailsTerms
Bitrix24.CRM1,341
BusinessStarting at $2,691
SaaS Editions Pricing
Pricing DetailsTerms
FreeFree
Start+$14.40per month
CRM+$41.40per month
Project+$41.40per month
Standard$59.40per month
Professional$119.40per month

Bitrix24 Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

What is Bitrix24's best feature?

Reviewers rate Surveys highest, with a score of 8.2.

Who uses Bitrix24?

The most common users of Bitrix24 are from Small Businesses and the Marketing & Advertising industry.