Raisers Edge NXT is an effective donor management tool
November 17, 2022

Raisers Edge NXT is an effective donor management tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Raiser's Edge NXT

Donor management of over 4,000 donor records which contain giving history, event participation, all contact information, and a record of all donor contacts. We are able to view wealth ratings and donor giving capacity, keep journal notes, actions for each individual donor, and relationships with other donors. We are also able to soft credit gifts to funds, donor-advised funds, and employers.

Pros

  • Tracks giving
  • Actions for all donors
  • Records giving history for donors
  • Gives wealth ratings

Cons

  • Running reports
  • Access to data analytics
  • Difficult to navigate
  • Not as concise record keeping as we would like
  • Access to records
  • Ease of finding information in records
  • Tracking giving history
  • Wealth rating to determine future gifts
  • Event participation tracking
  • History of mailings and contacts
  • Increase in funds
  • Easy for staff to access
  • Concise record keeping
  • Wealth tracking for individual donors
  • Linking to soft credits which are gifts attributed to one person but given through another means
  • Tracks stock gifts
  • Ease of finding donor's giving history
This program makes it easier to track event attendance and giving associated with event attendance. The ease of finding records and the data in each record makes it easier to track gifts and all actions associated with an individual donor. I have used this software successfully to increase giving asks and understand donor's giving capacity. I have also used it to mark which records need attention and the automatic reminders about gifts are useful for donor recognition.
  • Online Training
  • In-Person Training
The online training moves too quickly and some aspects of the training are not always clear. I do appreciate that you can repeat trainings and ask questions if there are training items that need clarification. Staff will benefit from the online courses to learn at their own pace.

Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?

Not sure

Are you happy with Blackbaud Raiser's Edge NXT's feature set?

Yes

Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Blackbaud Raiser's Edge NXT go as expected?

Yes

Would you buy Blackbaud Raiser's Edge NXT again?

Yes

Very well suited to data management for donors. Not well suited to volunteer data management. If you are looking for a data management system that contains all your data in one concise location, with a giving history and actions for each donor, this is a quality system that will serve your organizational needs and allow staff to use the system.

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