Blackbaud Raiser's Edge NXT does the job, usually
November 01, 2023

Blackbaud Raiser's Edge NXT does the job, usually

Denise Mattie | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Raiser's Edge NXT

We track constituent donor and alumni information, bio updates, etc… as well as donor history and monthly, quarterly, and yearly reporting.
  • Easy to use
  • Easy to learn
  • Easy to change the view or look of what you want to see
  • Updates are difficult
  • The lack of synch with database view
  • Reporting and functionality Is a challenge
  • Comprehensive view of constituents on one screen
  • Easy to learn to use
  • Lack of sync and functionality with database view is a time hindrance.
  • Development loves how easy things are to view and access
Fundraisers love what they see
It serves the need, although is sometimes drawn out.
Still working to get all functionality in NXT

Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?

No

Are you happy with Blackbaud Raiser's Edge NXT's feature set?

No

Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?

No

Did implementation of Blackbaud Raiser's Edge NXT go as expected?

Yes

Would you buy Blackbaud Raiser's Edge NXT again?

Yes

Very easy to learn and navigate

Blackbaud Raiser's Edge NXT Feature Ratings

Constituent database
8
Constituent interaction tracking
6
Constituent relationship management
9
Donor and member portals
4
Automated workflows
6
Constituent engagement and marketing
6
Social listening
6
Digital advocacy enablement
4
Reporting and data visualization
3
Predictive analytics
5
Wealth screening
5
Online donation options
7
Event registration and ticketing
4
Text and phone donations
2
Volunteer shift management
2
Mobile event check-in
2
Role-based user permissions
9
Mobile access
5
Integrations
4