BlackLine
December 06, 2024

BlackLine

Allison Piet | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlackLine

We use transaction matching, account reconciliations, certification and financial close. We are working to implement journals and FRA with variance. Our primary use case is transaction matching, which we use to match and reconcile client assets. We reconcile client cash and nearly 80 crypto coins.

Pros

  • Transaction matching is amazing. BlackLine gives us the comfort of knowing that all of our client activity is in the system and matched/reconciled daily.
  • Account reconciliations are the tie that brings everything together. This gives us the confidence that we are reporting accurate results.

Cons

  • BlackLine could use improvement in their transaction matching demos. I think they undersell the functionality because the employees who host the demos are not experienced users in certain environments.
  • BlackLine has streamlined our client asset reconciliations preventing losses and risk for the company.
My client support manager is stellar. He is always willing to help out even when he is simply following up with another department.
Any time I have a question, BlackLine supports me by providing direct resources as well as connecting us with other clients with similar scenarios. They do not leave any questions or concerns unanswered.
BlackLine was far superior and was our choice above its competitors.

Do you think BlackLine delivers good value for the price?

Yes

Are you happy with BlackLine's feature set?

Yes

Did BlackLine live up to sales and marketing promises?

Yes

Did implementation of BlackLine go as expected?

Yes

Would you buy BlackLine again?

Yes

BlackLine provides high confidence for for executives and a highly functional product for desk level associates. The product is intuitive and easy to use, and the Community provides quick answers to most questions.

BlackLine Feature Ratings

Multi-currency management
10
Detailed Audit Trails
10
Reconciliation Automation
10
Close Checklist
10

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