Innovative Product
September 16, 2025

Innovative Product

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlackLine

We utilize BlackLine to house our balance sheet reconciliation and support, along with transaction matching for our bank reconciliations. Our staff accountants are responsible for reconciling accounts for multiple hotel entities. While our cash analyst are responsible for multiple bank accounts containing daily credit card transactions, payroll and accounts payable transactions.

Pros

  • User Interface is intuitive. New hires quickly grasp modules do to the seamless nature of the software.
  • Customer support and community engagement fosters an environment that can moves the product forward.
  • Innovates ideas help meet our demands in an ever evolving field.

Cons

  • BlackLine touches multiple industries that it is difficult to find aids that pertain to your specific industry.
  • Decrease analyst workload across transaction matching.
  • Provide a one stop repository for audit files.
Have no utilized a partnership.
BlackLine is in another league in terms of maintaining multiple spreadsheets.

Do you think BlackLine delivers good value for the price?

Not sure

Are you happy with BlackLine's feature set?

Yes

Did BlackLine live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of BlackLine go as expected?

I wasn't involved with the implementation phase

Would you buy BlackLine again?

Yes

BlackLine interfacing with multiple data sources creates trust that the numbers in the system are reliable and accurate.

BlackLine Feature Ratings

Financial data consolidation
Not Rated
Journal entries and reports
Not Rated
Multi-currency management
Not Rated
Detailed Audit Trails
10
Reconciliation Automation
10
Close Checklist
Not Rated
Customizable Workflows
Not Rated

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