Bloomerang - Keeps Fundraising Professionals On Track
June 06, 2017
Bloomerang - Keeps Fundraising Professionals On Track
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomerang
We purchased Bloomerang nearly one year ago. I use Bloomerang as well as my donor development coordinator. The fundraising software that was being used prior to me joining the organization was difficult to use and did not provide us with the features needed to capture donor information and manage our newsletters and other communications.
- Bloomerang was very easy to customize. We were able to create constituent types that are unique to us.
- Bloomerang's customer service is exceptional. The purchase and installation was smooth and easy to navigate. Whether using the chat feature, email or phone support, our questions have been answered quickly and completely.
- Bloomerang's email feature is one of my favorites. We can easily create professional and interesting emails about events, for stewardship and even newsletters. One the email is sent, we can view instant results including open rate, who clicked on links in the email and if the email bounced.
- We use the online event registration feature. We would like the donor to be able to add the organization name to the registration.
- We would like to be able to print envelopes for letters directly from Bloomerang.
While I enjoy all of the features with Raisers Edge, we had a much smaller donor database than would have been economically feasible for that product.
Ultimately, Bloomerang had all of the features we needed at a great price. The final determining factor with purchasing Bloomerang was the excellent customer service in the sales process.
Ultimately, Bloomerang had all of the features we needed at a great price. The final determining factor with purchasing Bloomerang was the excellent customer service in the sales process.