Overall Satisfaction with Bloomerang
We are a non-profit organization which provides permanent supportive housing to former homeless individuals with chronic mental illness in Washington D.C. Or organization began as a social action project of an area synagogue but is now an independent entity. Prior to acquiring Bloomerang, our donor database consisted of ill-maintained Excel spreadsheets. As we grew in size, our development needs demanded a better solution. The addition of Bloomerang allows us to track who our hot donors are, create targeted campaigns, and track other helpful information on our donors.
- track donor history and identify "hot" donors.
- organize targeted campaigns
- automate donor acknowledgements.
- There could be a more efficient way to record contributions which are "in honor of" or "in memory of" an individual.
It's been a few years since we made the decision to acquire Bloomerang, but I recall that it hit a sweet spot of maximum robustness and ease of use. Some competing products we reviewed either were not as robust in function, or required a higher software acumen than the average member of our volunteer development possessed.