Great automation, emailing & CDP platform.
February 15, 2022

Great automation, emailing & CDP platform.

Vladimir Darak | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach Commerce Experience Cloud

We use Bloomreach engagement platform with several of our eCommerce clients. We use it as a 360 CDP platform and campaign management tool.

Pros

  • Data collection & cross platform implementation.
  • E-mail marketing.
  • Marketing automation.
  • Product recommendation.
  • Website personalization.

Cons

  • Data expiration (storage).
  • Modules simplification.
  • Increased revenue.
  • Decreased cost per acquisition.
  • Increased internal processes effectiveness.
Way better control over how data are tracked, stored and used. We have never met any limitations regarding our campaign creativity vs Bloomreach capabilities.
Very steep learning curve.
Fast response and willingness to find solution. Support seems inexperienced sometimes.
Usually it takes 2-3 weeks to have the platform up and running.

Do you think Bloomreach - The Agentic Platform for Personalization delivers good value for the price?

Yes

Are you happy with Bloomreach - The Agentic Platform for Personalization's feature set?

Yes

Did Bloomreach - The Agentic Platform for Personalization live up to sales and marketing promises?

Yes

Did implementation of Bloomreach - The Agentic Platform for Personalization go as expected?

Yes

Would you buy Bloomreach - The Agentic Platform for Personalization again?

Yes

Really easy to understand with steep learning curve. Reliable solution.

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