Bloomreach Commerce Experience Cloud Engagement for a Multi-Brand B2B Publisher
October 14, 2025

Bloomreach Commerce Experience Cloud Engagement for a Multi-Brand B2B Publisher

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach - The Agentic Platform for Personalization

We use Bloomreach - The Agentic Platform for Personalization Engagement to bring our marketing activity together across multiple brands. It helps us connect data, automate personalised campaigns, and measure what’s driving engagement and engagement effectiveness . Before Bloomreach - The Agentic Platform for Personalization, much of this work was manual and spread across different systems and would take hours. Now, we can easily test, optimise, and deliver relevant content to our professional audiences. It’s made a real difference to how efficiently we work and how effectively we can scale and automate personalisation across the business.

Pros

  • Consolidating customer behaviours
  • Vast selection of integrations
  • User friendly experience
  • Variety of customisations

Cons

  • Multi weblayer management
  • Using content webhooks in emails
  • General UI
  • Improved PPC efficiency
  • Improved campaign effectiveness
  • Consolidating various websites
The onboarding process was well managed with specialist consultants working closely with our Tech team and ongoing support when needed from our CSM

Do you think Bloomreach - The Agentic Platform for Personalization delivers good value for the price?

Not sure

Are you happy with Bloomreach - The Agentic Platform for Personalization's feature set?

Yes

Did Bloomreach - The Agentic Platform for Personalization live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bloomreach - The Agentic Platform for Personalization go as expected?

Yes

Would you buy Bloomreach - The Agentic Platform for Personalization again?

Yes

Great for consolidating data and touch points to offer a personalised customer experience.

The platform could be better geared for B2B businesses and their respective use cases.

Bloomreach - The Agentic Platform for Personalization Feature Ratings

WYSIWYG email editor
8
Dynamic content
7
Ability to test dynamic content
3
A/B testing
6
Mobile optimization
7
Email deliverability reporting
7
List management
6
Triggered drip sequences
8
Calendaring
4
Dashboards
6
Standard reports
7
Custom reports
8
API
9
Role-based workflow & approvals
8
Customizability
8
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated
Third-party software integrations
8

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