Good but not great yet!
February 23, 2019

Good but not great yet!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blue Prism

Blue Prism is the cornerstone of our RPA strategy. It is used across the business in an enterprise capacity to improve productivity and create increased capacity for the business. Our goal is to leverage RPA to build automation capability for the company. It is key to ensuring the manual processes are eliminated across IT, Finance and Operations. We have uses cases across the enterprise ranging from automating commonly generated reports to automating financial processes around journal entry reconciliation and account verification, operational processes around system verification, and uptime reports.


  • Reusability
  • Leverage key building blocks across the enterprise
  • Stability of the platform
  • Ease of learning


  • Does not have inbuilt OCR
  • Platform is still evolving with bugs in the previous version
  • User base is there but lacks a solid user community
  • Work in progress, it takes more than 1 year to show ROI. The time to deliver is usually longer than task level automation.
It’s more robust for enterprise usage; UIPath had an awful demo when we talked to them. Automation Anywhere focuses on desktop automation with its recorder capabilities. Work Fusion focuses on intelligent use cases as opposed to automating the commonly used manual processes. Blue prism provides a happy medium of low complexity process design with an ability to build reusable components.
Suited for enterprise RPA as opposed to others that are focused on desktop automation. It provides building blocks that you can leverage across multiple use cases so for example if you have a use case around Workday, once you have built a Blue Prism business object to model Workday applications and the common actions, you can leverage it across many different use cases all involving workday. However, on the other hand, it adds complexity and requires greater effort to build a model rather than just a task level automation.


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