BluePrism RPA Tool - My Experience and View
March 27, 2019

BluePrism RPA Tool - My Experience and View

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blue Prism

Blue Prism is used in our organization to create a digital workforce (software robots) which is cost-efficient, versatile, very accurate and can work 24/7.

The core team which works on implementation is from a department but the processes or bots are developed for all processes which are identified as a good RPA use case in the whole organization.

We as a team are identifying and automating processes for the different lines of businesses. For all the LOBs the agenda is same - that automate the processes which do not need much human intelligence and which are driven by the ruleset. We have succeeded in few and we have seen better performance and cost savings and reliability.
  • Blue Prism portal provides lots of information and study materials to learn the technology. Moreover, Blue Prim's support and knowledge center provides lots of help. You can easily learn the tool by yourself if you have some basic understanding of coding and IT. Even business users can learn the tool by themselves. You don't need the coding skills of any particular language like Java to be a master in Blue Prism.
  • 100 % accuracy can be achieved in automaton/processes if you develop the code/flow as required and rulesets are decoded properly.
  • Easy to install and set up infrastructure. Blue Prism provided many objects and inbuilt functionalities.
  • It is easy to discuss the Blue Prism terminology with business users as they like the code which is represented the flow chart.
  • OCR and surface automation still needs a lot of work. These features make the process fail unless handled and developed very carefully.
  • Connectivity issues between the app server and runtime machines. Sometimes it's really difficult to debug and find the root cause.
  • Official Blue Prism training and certification is hard to get. [If] you are not working with one of Blue Prism's business partner it's hard to get the training and Blue Prism portal access.
  • I am not directly impacted by this but I am aware that the Blue Prism license is very costly and sometimes few organization just hesitate to migrate just by looking into the cost.
  • Huge cost saving/time-saving and manpower utilization when the bots are implemented by decoding the business use cases perfectly.
  • The negative impact, the whole process or automation can lead to incorrect processing of data if the logic of the use cases is not implemented correctly in the bot.
I have used/evaluated Automation Anywhere and UI Path.
  • Blue Prism is well suited in most of the automation use cases but recommended when there is necessity of web services calls or enhanced security in the processes.
  • Not recommended if you are looking for an option where bots need to auto scale based on usage or if your organisation is interested in hardware integration with virtualization tools like Horizon.