BlueJeans is the right tool for productive meetings.
Paolo Falcioni | TrustRadius Reviewer
November 30, 2018

BlueJeans is the right tool for productive meetings.

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with BlueJeans

In our organisation BlueJeans is used to run meetings involving multiple parties, in different physical locations. The entire APPLiA - Home Appliance Europe uses it. The key business problem it addresses is the coordination across multiple geographical areas in complex topics.
  • Very easy to set up a conference call
  • The link to use for a user is always available, and can be used multiple times without expiry date
  • There is no need for a "coordinator" to join before starting the conference
  • "Muting" a participant who is on a noisy environment could be done in a easier way
  • The number of concurrent people in a call is, for some strange reason, limited to 25 - when I pay for 100 concurrent users
  • The noise cancelling technology could be improved
  • Less face-to-face meetings, leading to savings in travel cost
  • More productive meetings, as having to condense the discussion in a limited time-frame, helps to keep everybody's focus
  • Less telephony expenses, as using Voice Over IP reduced the fixed lines cost
The landscape of similar services is quite densely populated. To name a few among those, it came to my mind GoToMeeting and Skype. All of them provide the basic functionalities, and more or less the same quality in terms of audio / video / screen sharing functionalities. The decision to go for one, or the other, it really a matter of preferences. I found BlueJeans easy to use, intuitive, and correctly priced.
BlueJeans' overall usability is very good. It is easy to set up a meeting, it is easy to share meeting codes with other participants, and there is no need for a moderator to be present to start the call. It may seem something minor, but in reality it helped me multiple times.
BlueJeans' integration with other tools, like the calendar, is something not to be under-evaluated. Today, we all run very busy lives. To miss a meeting because it was not on your agenda is more and more common. So, the fact of having the possibility to add a calendar invite when scheduling a phone call is something very important to me.
BlueJeans is well suited when running a meeting with people who know each other pretty well. We do not use the video feature often, while we use almost always the screen sharing capability. Some more thoughts should be dedicated to when the screen size is different between the sender and the multiple receivers and/or there is the need to share one out of many multiple screens

BlueJeans Feature Ratings

High quality audio
9
High quality video
7
Low bandwidth requirements
7
Mobile support
8
Desktop sharing
9
Whiteboards
7
Calendar integration
9
Meeting initiation
10
Integrates with social media
7
Record meetings / events
7
Slideshows
7
Live chat
7
Audience polling
8
Q&A
8
User authentication
7
Participant roles & permissions
7
Confidential attendee list
7