BlueJeans is a great solution!
Updated March 20, 2020
BlueJeans is a great solution!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with BlueJeans
BlueJeans is used in my department for team meetings, calls with clients to train them on our product, and communicating via conference calls. I also use BlueJeans to record training demos. Our corporate team uses BlueJeans the most. BlueJeans is helpful in that our entire corporate team uses it for communication and is easy to access and user-friendly.
- Quickly downloadable
- Easy to use
- Simple
- Connection sometimes fails
- Recording sometimes malfunctions
- More face-to-face meetings
- Easy access to talk with clients
- Recording demos to send to clients
BlueJeans Events is used by the company I work for quite often for company-wide meetings. It helps keep everything in one place and allows employees to ask questions, and can mute outside listeners, avoiding disruptions. It is also helpful in that people can chat in questions and they show up for everyone attending, so whoever is holding the meeting can answer questions at the very end instead of it causing disruptions.
BlueJeans was a quick and easy solution for video share and calls for my company. It is fairly easy and quick to download, and many other companies and clients I have worked with use BlueJeans. It makes it easier to set up calls and not worry about meetings malfunctioning or having to reach out to IT for help with setting up a call.
- Skype for Business (formerly Lync) and Zoom
BlueJeans Meetings Feature Ratings
Using BlueJeans
Our corporate team uses BlueJeans for conference calls, video meetings, and training/demo calls.
None that I am aware of. It seems like my team and I worked together to get it set up, answer questions among each other about it, etc.
- Demos
- Training Calls
- Conference Calls
- Team Meetings
- We have used it for demoing new products
- Meetings across all employees
- Updates on our products, etc.
- Continue using for team calls, training, meetings
- QBRs over call as opposed to in-person
- Keeping distance from clients due to corona virus, will use more frequently for calls
Evaluating BlueJeans and Competitors
Yes - I don't recall entirely what product it was we used before, but it was just following a link to access screen share. It was nice for clients not to have to download anything, however, BlueJeans allows us to record and start up a meeting as opposed to just clicking the link and accessing a call. I like that we have the option to record calls as well.
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
- Vendor Reputation
It seems as though BlueJeans was selected as it is used across the board already and people have had good luck with using it. For the most part, everyone has used it and many of our clients use it for calls as well. I am not sure about the price but I imagine it works well for my company!
I don't think there is anything else that would be done or changed in picking BlueJeans. It's definitely it a bit of a transition from clicking a link to access a call to having to download an app to use, and have clients download a small link to access BlueJeans, but overall it serves it's purpose and has been helpful to have!
BlueJeans Implementation
Change management was minimal - We were made aware that our contract with our past conference sharing vendor was ending and we would be fully using BlueJeans moving forward. We had previously used BlueJeans anyways for calls, so it wasn't too difficult to learn how to use. My team worked together to figure out how to use the screen share for demos and training calls.
- Sharing the link to our BlueJeans account to clients to use
- Being able to send a link to open the meeting, instead of requiring each client to download BlueJeans
- Trying to help clients figure out how to use it
BlueJeans Support
| Pros | Cons |
|---|---|
None | None |
Unfortunately, this is not applicable, as I have not used their Care team. However, I think this just goes to show that it is not necessary to have to reach out for help. BlueJeans has been incredibly easy to use.
Using BlueJeans
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Recording calls
- Screen share
- Dialing in to conference line
- Sharing link to others to use
- Sharing with outside sources
- Sometimes hard to download (less tech-savvy people)
- Can take some time to download
Yes - I have dialed in using the conference call on my cell phone, it's super handy! I have also used it to dial in on a training call using my phone and can see what is happening. I am not sure if there is an actual BlueJeans app but I will be looking in to it, as I imagine it would be quite easy and helpful to use!