My experience with BMC Remedy
September 25, 2015
My experience with BMC Remedy
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with BMC Remedy Asset Management
During my time using BMC Remedy Asset Management I was a network implementation engineer, we would complete data center technology refresh projects and update the assets in Remedy. Remedy allowed us to add in all device, port, and circuit information solving the issue of not only asset management but also gave support teams access to accurate documentation when provisioning new customers.
- BMC Remedy Asset Management creates an easy to use central interface for organizations, this is huge when dealing with the fast moving IT industry. Any way to reduce the level of effort for a given project is paramount.
- BMC Remedy Asset Managment at least from the implementation I worked with is not tied into a live repository, making the information manual and static. If there was a plug in to tie monitoring software into the application this would be a huge gain.
- Reducing the level of effort required when gathering information is the biggest gain I personally saw. Cutting down the time it would take to audit a given site could save me days if not a week.
- SolarWinds Network Managment and SolarWinds Network Performance Monitor
SolarWinds is dynamic and tracks live data, but it lacks the granularity of BMC Remedy's asset tracking.