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Great solution to easily address complex campaigns to your customers!
January 27, 2023

Great solution to easily address complex campaigns to your customers!

Alexander Lösgen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Braze

It is the old CRM dream coming true: The right message at the right time via the right channel - Braze makes it happen! We are using t for several triggered campaigns within our defined lifecycles to enable customers to successfully use our product, prevent churn, optimize the opt-in rate and collect conversions. As Braze is highly scalable we are also able to send out a huge number of ad hoc campaigns.
  • Segmentation
  • Journey Builder (Canvas)
  • Intelligent timing and sending based on users behaviour
  • Reporting
  • Segmentation
  • Orchestration of different message channels
  • Several message channels

Do you think Braze delivers good value for the price?

Yes

Are you happy with Braze's feature set?

Yes

Did Braze live up to sales and marketing promises?

Yes

Did implementation of Braze go as expected?

Yes

Would you buy Braze again?

Yes

Throughout the whole CRM team we love how easy it is to build segments and address them to our customers via several message channels. Especially features like the Drag & Drop Editor to build emails and the intelligent sending options boost our daily business and improve KPI.