Make your business easier by using Brightpearl
June 07, 2016

Make your business easier by using Brightpearl

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brightpearl

Quick responses but not always the quickest to fix the issue.
Brightpearl is a user friendly inventory/sales/finance platform that our organizations uses across all departments. Our accounts department uses it to run daily financial reports such as the income statement, aged debtors and creditors, etc. Our marketing department regards it as a extremely useful marketing tool as they can run reports to see what's trending and compare with year-to-date so they can develop marketing strategies for the coming weeks. As the sales executive I can log calls, create messages and send emails from from Brightpearl. I also use it to learn more about my customers such as their spending trends and the products they purchase so when I'm on the phone I know what to push.
  • Sales Reports on customers and products
  • Live inventory in multiple warehouses
  • Credit card charging - need to store the security codes separately.
  • When updating in the past - moved/disabled widgets would be useful.
  • Better customer service
As an inventory/sales operating system it is very user friendly.