A review of Brightpearl

They were very responsive and it was easy to get a hold of them.

Brightpearl is well suited if you don't have elaborate reporting structures. For example, we ship to different categories of clients, and each category has a different date when we collect payment from them. Some are on delivery date and some are at the creation date (corporate deliveries vs e-commerce, for example). The problem with this, when it comes to revenue reporting, is the revenue date for each of these will require us to pull separate reports with different date filters. That is why we need to use an external reporting service, Qlik. Unfortunately, from that perspective, it is very difficult to get all the information through Brightpearl's API, as they have limits on records per query and limits on queries per five minute period. While the limits are important for maintaining service, the improvement Brightpearl should consider is allowing an API call for the 200 most recently updated objects versus only 200 in a specific range at a time.