Broadvoice is a phenomenal service that offers BROAD options for everyone's voice!
October 17, 2022

Broadvoice is a phenomenal service that offers BROAD options for everyone's voice!

Joshua Sanders | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Virtual Contact Center
  • b-hive Communicator
  • b-hive for Salesforce

Overall Satisfaction with Broadvoice

Broadvoice is used for our phone services for all telephones used in our offices. We also use the b-hive to set up our business hours & voicemails as well as forwarding calls to our on-call phones.
  • Reliable
  • Love the options for holiday hours
  • Great customer service!
  • I have never had any issues with service.
  • Maybe more concise menu details on the dashboard.
  • Voicemail forwarding
  • phone calls via wifi
  • A positive ROI meaning we have only seen positive outcomes from our investment.

Do you think Broadvoice delivers good value for the price?

Yes

Are you happy with Broadvoice's feature set?

Yes

Did Broadvoice live up to sales and marketing promises?

Yes

Did implementation of Broadvoice go as expected?

Yes

Would you buy Broadvoice again?

Yes

It's great for a business that has on-call services & flucturating hours. Using the service to make phone calls from my computer when working from home has been amazing! Great service.