Broadvoice - Best Service!
November 07, 2022

Broadvoice - Best Service!

Kara Walker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Virtual Contact Center
  • b-hive for Salesforce

Overall Satisfaction with Broadvoice

We use Broadvoice in our organization for our phone lines. It has created an efficient system for us by automatically forwarding to our answering service and relying on internet for phone service. It has allowed for clearer communication between prospects and residents, which in turn, makes us appear more professional as well. Whenever we need additional services, I am confident in Broadvoice's customer service team to help me quickly and efficiently. It's always a painless process and we are very grateful for their services.

Pros

  • Responding quickly and efficiently
  • Customer service
  • Price
  • Customer service
  • Positive impact on price

Do you think Broadvoice | GoContact delivers good value for the price?

Yes

Are you happy with Broadvoice | GoContact's feature set?

Yes

Did Broadvoice | GoContact live up to sales and marketing promises?

Yes

Did implementation of Broadvoice | GoContact go as expected?

Yes

Would you buy Broadvoice | GoContact again?

Yes

We have had nothing but smooth sailing since switching to Broadvoice service. Customer service has been amazing, billing has been straightforward, and service itself has been easy to use.

Comments

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