Terrible now but hoping for change
July 25, 2023
Terrible now but hoping for change
Score 1 out of 10
Vetted Review
Verified User
Modules Used
- b-hive Communicator
Overall Satisfaction with Broadvoice
Broadvoice was the option we chose to facilitate easier telecommunications when we changed offices and didn't want to be tied down to traditional office phones.
- Be mobile
- Tech support is condescending and unhelpful
- The new app is terrible - doesn't add functionality and is taking it away
- Menus are buried deeply and difficult to find for telephony rookies
- smartphone app
- holiday out of office recording
- Negative: inability to answer calls sometimes
- Positive: easier employee movement
Do you think Broadvoice delivers good value for the price?
Not sure
Are you happy with Broadvoice's feature set?
No
Did Broadvoice live up to sales and marketing promises?
No
Did implementation of Broadvoice go as expected?
No
Would you buy Broadvoice again?
No