Excellent Value!
June 21, 2024

Excellent Value!

Bill Saunders | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Broadvoice

I use Broadvoice for my Telecom needs. Broadvoice has a wide array of features that allows me to stay ahead in my business. From the follow me-find me feature that allows my cellphone to ring with my work calls, to the text messaging services, I have found Broadvoice able to handle my needs while remaining affordable.

Pros

  • Digital Faxing
  • Emailing voicemails
  • Text messaging service

Cons

  • Less outages would be nice, but the communication is always on point
  • A more user-friendly website to make changes to call routing
  • ROI is great, we are saving a bunch of one every month over our last carrier

Do you think Broadvoice | GoContact delivers good value for the price?

Yes

Are you happy with Broadvoice | GoContact's feature set?

Yes

Did Broadvoice | GoContact live up to sales and marketing promises?

Yes

Did implementation of Broadvoice | GoContact go as expected?

Yes

Would you buy Broadvoice | GoContact again?

Yes

My Business is small and we do not require too much. For me, I love how easy it is to make and receive phone calls, send faxes, and receive text messages. I wish the website was easier to navigate to make changes like routing phone calls, after hours greetings, etc.

Broadvoice | GoContact Feature Ratings

Hosted PBX
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Message alerts
10
Business SMS/External Messaging
10
Online Fax
10
Voicemail Transcription
10
Mobile app for iOS
10
High quality audio
10
User authentication
10
Participant roles & permissions
10
Centralized communications management
Not Rated
Team messaging
Not Rated
Team document sharing
Not Rated
Call and meeting analytics
9

Comments

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