Great company, great products
July 23, 2024

Great company, great products

Wesley Willings | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Communicator
  • b-hive Virtual Contact Center

Overall Satisfaction with Broadvoice

Seamless transition from our old phone system with no down time or issues arising. Customer service has been responsive and easy to work with. Still going smoothly 2 years later.

Pros

  • Top Level Equipment
  • Good mobile app for outside of office
  • high level customer service

Cons

  • we are happy with our phones and have no suggestions
  • n/a...just phone system
we've had no issues in 2 + years of using them

Do you think Broadvoice | GoContact delivers good value for the price?

Yes

Are you happy with Broadvoice | GoContact's feature set?

Yes

Did Broadvoice | GoContact live up to sales and marketing promises?

Yes

Did implementation of Broadvoice | GoContact go as expected?

Yes

Would you buy Broadvoice | GoContact again?

Yes

very good at replacing old phone systems

Broadvoice | GoContact Feature Ratings

Not Rated
Directory of employee names
Not Rated
10.0
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Voicemail Transcription
10
10.0
Mobile app for iOS
10
Mobile app for Android
10
10.0
High quality audio
10
Online Meetings / Events ()
Not Rated
Screen Sharing ()
Not Rated
Online Events Collaboration ()
Not Rated
10.0
User authentication
10
Participant roles & permissions
10
10.0
Centralized communications management
10

Comments

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