We love Broadvoice!
July 17, 2024

We love Broadvoice!

Courtney Pruett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Broadvoice

I am a property manager for two apartment communities in Augusta Georgia and we use Broadvoice in our office. We use Broadvoice for communication being residents and prospects. We would be lost without the Broadvoice and never have any issues with outages. Everyone is always super helpful and kind.

Pros

  • The open communication is top tier!
  • Any issues are followed up with and address immediately.
  • We never have any outages.
  • Broadvoice has opened the lines of communication with all prospects and residents.
We have had a great experience!

Do you think Broadvoice | GoContact delivers good value for the price?

Yes

Are you happy with Broadvoice | GoContact's feature set?

Yes

Did Broadvoice | GoContact live up to sales and marketing promises?

Yes

Did implementation of Broadvoice | GoContact go as expected?

Yes

Would you buy Broadvoice | GoContact again?

Yes

We were having an issue with our cordless phone cutting out and we were contacted immediately for troubleshooting!

Broadvoice | GoContact Feature Ratings

9.0
Hosted PBX
9
Multi-level Interactive Voice Response (IVR)
9
Directory of employee names
9
9.9
Answering rules
10
Call recording
9
Call park
10
Call screening
10
Message alerts
10
Business SMS/External Messaging
10
Online Fax
10
Voicemail Transcription
10
10.0
Mobile app for iOS
10
Mobile app for Android
10
10.0
High quality audio
10
High quality video
10
10.0
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
10.0
Desktop sharing
10
10.0
Live chat
10
10.0
User authentication
10
Participant roles & permissions
10
10.0
Centralized communications management
10
Team messaging
10
Team document sharing
10
Call and meeting analytics
10

Comments

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