Item: BrowserStack
Rating: 10
Author: Jiancong Lu

Overall Satisfaction with BrowserStack

Use Cases and Deployment Scope

As a large city agency, we have used BrowserStack to test our numerous websites and applications. Especially for the public-facing websites, we must ensure they are mobile-first. BrowserStack provides us the ability to test on all the latest mobile devices with a simple setup. The ease of use of UI from BrowserStack minimized the need of training for new employees.

Pros and Cons

Pros

Easy to use
User friendly UI design
Up to date devices to choose from

Cons

It can be lagging sometimes but maybe due to our work PC

Most Important Features

Test with iOS devices
Test with Android devices
Test with different browsers

Return on Investment

Ensure the public facing websites for city agency are compatible

Challenges Overcome

We have to maintain and acquire many testing devices. It can be hard sometimes due to the budget limitation.

Product Usage

Live
Accessibility Testing

Alternatives Considered

Deque and OpenText ALM/Quality Center

BrowserStack by far is still the best tool we have for mobile and accessibility testing.

Key Insights

Do you think BrowserStack delivers good value for the price?

Yes

Are you happy with BrowserStack's feature set?

Yes

Did BrowserStack live up to sales and marketing promises?

Yes

Did implementation of BrowserStack go as expected?

I wasn't involved with the implementation phase

Would you buy BrowserStack again?

Yes

Other Software Used

OpenText UFT One, axe DevTools from Deque

Likelihood to Recommend

BrowserStack is great for testing applications that need to be mobile first. Instead of maintain a large number of devices, you can use BrowserStack to test on pretty much all main stream mobile devices.

Comments

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Great tool for mobile and accessibility testing

Software Version