Best in class
October 06, 2025

Best in class

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Team

Overall Satisfaction with BrowserStack

BrowserStack allows us to affordably test the functionality of our website and third-party applications on multiple browsers. By testing our application on different browsers, this helps us overcome issues caused by inconsistencies in how browsers interpret code. It ensures that layouts and designs render correctly across platforms, and that CSS and JavaScript features work reliably without breaking.

Pros

  • The access to thousands of real desktop & mobile browser/device combinations is very useful. This allows us to test on actual hardware rather than just emulators.
  • Automated testing. This allows us to test at scale, in parallel, across many devices, making integration with CI/CD pipelines feasible.
  • The ability to test local, staging or private environments behind firewalls is brilliant.

Cons

  • Performance / Speed Issues: Sometimes we experience slow load times when connecting to devices.
  • Lag during live sessions or automation, and delays with certain browsers/devices.
  • Many feel plans are expensive, especially for individual developers or small teams. Some advanced features are only accessible in higher-tier plans.
  • Live / Manual Testing on Real Devices & Browsers
  • Automated Testing (Selenium, Appium)
  • Having access to many OS versions, browser versions, and physical mobile devices (not just simulators) is one of the big draws
  • Cost Savings on Device Lab & Infrastructure
  • Faster Testing / Increased Release Pace
  • Better Use of Team Time & Productivity
We had to purchase multiple machines and VM's to perform website testing. It was costly and manual.
  • App Live
  • Automate
  • Test Management
Maintaining our physical device lab was both expensive and limiting, and we constantly struggled with poor device coverage. Once we moved to BrowserStack, we started using it for manual app testing with App Live and automated web testing with Automate, running tests in parallel across multiple devices. As a result, we achieved nearly a 400% reduction in testing time. Now, we can run about 20 tests in parallel across 15 iOS and Android device combinations. We no longer have the burden of maintaining a device lab, we gain access to new devices from day one, and our QA efficiency has improved significantly—ultimately giving our customers a better experience.

Do you think BrowserStack delivers good value for the price?

Yes

Are you happy with BrowserStack's feature set?

Yes

Did BrowserStack live up to sales and marketing promises?

Yes

Did implementation of BrowserStack go as expected?

Yes

Would you buy BrowserStack again?

Yes

Honestly, I haven't come across another system that allows us to test as extensively as BrowserStack. I would recommend.

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