Overall Satisfaction with Bullhorn CRM
We use Bullhorn across the whole of Pentasia and Ambra. We have the database configured so that only on users in their respective departments (i.e. Pentasia or Ambra) can see records specific to their brand.
Bullhorn allows everyone from consultants to senior management and the board to see activity, which jobs are being worked on currently, any records which have been added recently, and other useful information. This means we are able to understand our pipeline over the coming months, if we are bringing in new business (or need a BD drive). Bullhorn also prevents awkward conversations where consultants are asking the same questions - all the information is there for everyone to see !
Bullhorn allows everyone from consultants to senior management and the board to see activity, which jobs are being worked on currently, any records which have been added recently, and other useful information. This means we are able to understand our pipeline over the coming months, if we are bringing in new business (or need a BD drive). Bullhorn also prevents awkward conversations where consultants are asking the same questions - all the information is there for everyone to see !
- Bullhorn is really intuitive, there is so much capability, but as the database is so easy to use this isn't a problem.
- The support team are fantastic; I can't praise them enough. I raise so many tickets and they always do their best to help.
- We have customised our database a lot and integrated various partners to help us be the best we can. Bullhorn has always been able to cope with our demands and help us progress as a business.
- It would be useful to have more custom fields available.
- On placement records, the commissions are automatically split 50/50 - something which bugs our consultants as we often need the commissions to be set to 100% for reporting (unless there is a split).
- It would be good if we could have the option of filtering by ex-users.
- Bullhorn has been invaluable as a resource for candidates and clients over the years.
I wasn't part of the selection process for choosing Bullhorn, so I cannot comment.
However, we have never had the desire to stray from Bullhorn as they have always been able to provide what we need and haven't held us back as a business.
However, we have never had the desire to stray from Bullhorn as they have always been able to provide what we need and haven't held us back as a business.