Great tracking & lead center tool
April 30, 2022
Great tracking & lead center tool
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with CallRail
Our company utilizes CallRail for various uses. We contact leads in many different markets and CallRail allows us to have local numbers for each market. Being able to text and call from these local numbers definitely assists us with higher response rates. CallRail is also essential in our ability to track the call volume of incoming and outgoing calls.
- Local Numbers
- Call Analytics
- Ease of Use
- Pricing keeps increasing
- Number of included numbers in the plan
- Ability to see text conversation history
- Tracking & Analytics
- Call Tracking
- Remote Lead Center
- Higher Productivity
- Higher Accountability
- Higher Lead Conversion
CallRail seemed to have an easier setup and ease of use for onboarding new staff as well. The overall tracking structure and analytics seemed better with CallRail. CallRail also allows you to understand the call history and understand if this was a first touch or multiple touches which I do not believe was an option with CallTrackingMetrics.
Do you think CallRail delivers good value for the price?
Yes
Are you happy with CallRail's feature set?
Yes
Did CallRail live up to sales and marketing promises?
Yes
Did implementation of CallRail go as expected?
Yes
Would you buy CallRail again?
Yes