Carbonite - Go To Backup for Small Non-Domain Businesses
July 18, 2017

Carbonite - Go To Backup for Small Non-Domain Businesses

Rob Rotundo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review

Overall Satisfaction with Carbonite

Carbonite is a cheaper alternative for smaller businesses who may not be in a domain environment and want to backup data offsite. It's nice to know there are cheaper options. It's fairly stable and support for it is good. Most places implement it on a particular PC, and not company wide. Perhaps a PC that has critical data on it. This is where it comes into play for a smaller business.
  • Backs up offsite with unlimited data
  • Support is good
  • It's cheap
  • Would like to see an easier restore process
  • Would like to see an option for better management of a company rather than having individual computers in the list
  • Would like to see a better management console for IT providers
  • Easy revenue for backing up small clients.
  • Have had some issues with backing up folders with long names or deep folder structure.
Selected Carbonite because it's cheaper and offers unlimited storage. You do have to pay more if you want to be able to backup external drives, but still worth it. They can't be beat when it comes to price for offsite storage. The support is really good as well. It's nice to have a portal to check everyone in one spot.
Carbonite is good for smaller businesses which don't have a domain environment with redirected profiles. If there is a computer running something like Quickbooks, that data is critical, and Carbonite is an easy way to ensure the data is backed up offsite in case of a disaster.

It's not as good for a larger domain environment. Restores and management would be cumbersome.