Overall Satisfaction with CareerBuilder.com
Our firm signed a 5-month contract with Careerbuilder to source office support candidates ranging from entry to executive level. During the 5 month term, I received two qualified candidates, neither completing an interview.
- no success.
- Customer Support is awful and nonresponsive
- User experience is awful
- Huge lack of qualified candidates
- Employer portal is difficult to navigate
- We did not successfully place a single candidate from CareerBuilder. It was a complete loss.
We were sold on CareerBuilder's "exclusive" contract with Google, and the ease of linking our website marketing to the platform. We googled our CareerBuilder job posting, to find them 5 pages deep. When we questioned these results with our account manager, he had no response. We successfully sourced candidates from ZipRecruiter, LinkedIn, and Monster over the 5 month period we had the CareerBuilder Service with no success from CareerBuilder.
Do you think CareerBuilder.com delivers good value for the price?
Are you happy with CareerBuilder.com's feature set?
Did CareerBuilder.com live up to sales and marketing promises?
Did implementation of CareerBuilder.com go as expected?
Would you buy CareerBuilder.com again?
I would not recommend CareerBuilder. The customer support from beginning to end is lacking. CareerBuilder charges for services the day you sign the contract but it takes weeks to get services fully up and running. We reached out to our accountant manager for support several times and his go-to response was, " I don't know or I'm not sure." The employer portal is not user-friendly. We did not successfully interview a qualified candidate from CareerBuilder.