Worth Trying to See If It Suits Your Use Case
January 06, 2022

Worth Trying to See If It Suits Your Use Case

Sai Vaibhav Sachdeva | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Catchpoint

At present, we are leveraging Catchpoint for Synthetic monitoring of APIs, DNS, Akamai endpoints. Also, for non public endpoints, we are working on Catchpoint Enterprise Nodes.

Pros

  • API/Synthetic monitoring & alerting based on configured tests for several experiences/flows
  • Troubleshooting & reporting using charts built on top of test data

Cons

  • Catchpoint API docs & simulator
  • Access control
  • For now, Catchpoint has imbibed confidence in our monitoring by detecting AWS outages faster and helped in troubleshooting
  • ROI seems good, given the visibility and fewer outages
Support has been very responsive and helpful with the issues raised so far.
It took ~1-2 months
Catchpoint soared very well as compared to AppDynamics.

Do you think Catchpoint delivers good value for the price?

Yes

Are you happy with Catchpoint's feature set?

Yes

Did Catchpoint live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Catchpoint go as expected?

Yes

Would you buy Catchpoint again?

Yes

It is well suited for detecting real user issues which may be related to server platform, ISP, Network, etc. Specifically, it also depends on the frequency of the test and how long an issue lasts.

Comments

  • Kendall Matthews | TrustRadius Reviewer
    Kendall Matthews
    (Vendor Representative) commented 3 years ago
    Sai, we appreciate your review and are glad to hear of the value you've received with Catchpoint. Thank you!

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