Catchpoint Review
January 06, 2022

Catchpoint Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Catchpoint

Synthetic monitoring of the customer-facing services we provide.
  • Synthetic monitoring from multiple locations in the world
  • API endpoints performance
  • Web monitoring
  • Managing credentials used in the tests
  • Importing/exporting test settings in Catchpoint UI
  • Increased insight into issues that occur external to our services
  • Improved overall monitoring of the services and customer experience
Excellent support
With its many features, it definitely has a learning curve but also useful even with limited use cases.

Do you think Catchpoint delivers good value for the price?

Yes

Are you happy with Catchpoint's feature set?

Yes

Did Catchpoint live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Catchpoint go as expected?

I wasn't involved with the implementation phase

Would you buy Catchpoint again?

Yes

Very useful in identifying external issues (eg. specific ISP issues) that are impacting our customers.