Process Mining Experiences by a Rothbaum Management Consultant
July 15, 2021

Process Mining Experiences by a Rothbaum Management Consultant

Johannes Rist | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

We used the execution power of Celonis in several customer projects in the manufacturing industry. In general, usage starts in one department and addresses a specific issue or topic. After sharing success stories internally, other departments join in and benefit from extensive process analysis. Celonis is used to find root cause correlations and sustainably improve KPIs like throughput time and on time delivery.
  • Visualization of As-Is process.
  • Objective discussion of KPIs.
  • Continuous process optimization.
  • EMS Apps for Non-SAP systems.
  • Improve operations and business KPIs.
Celonis is the backbone of organizational and operational optimization in several of our consulting projects. Celonis makes use of historical system data, that previously was unused. It combines process mapping and improving along the whole value chain. In essence, detected process anomalies can be pinged to business users or solved with a RPA bot.

Do you think Celonis delivers good value for the price?

Not sure

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Celonis go as expected?

Yes

Would you buy Celonis again?

Yes

Celonis is well suited for processes with a high volume of so called "cases," in essence where comparison is possible and fruitful for your business. In general, process mining is not well suited for areas with a low volume of process cases without standardization. In regards of industries, Celonis can be applied across all industries.