Celonis is the control tower of any digital transformation initiative which involves processes
July 15, 2021
Celonis is the control tower of any digital transformation initiative which involves processes
Score 9 out of 10
Vetted Review
Overall Satisfaction with Celonis
We are implementing Celonis in different customers. Most of the implementations start with departamental needs and processes. In banking, Credit Applications is the entry process. In other industries we are seeing Logistics, Maintenance and Customer-Facing processes as leading areas.
Main business problem is lack of visibility of how processes really run and the impact bottlenecks, rework, and compliance issues have both operationally and financially for the company.
Main business problem is lack of visibility of how processes really run and the impact bottlenecks, rework, and compliance issues have both operationally and financially for the company.
Pros
- Visibility: the reality of how processes work.
- Impact (in time, resources and money) of bottlenecks, rework, and process deviation.
- Compliance: how do processes deviate and most common deviations.
Cons
- Pricing - more alternatives.
- Language availability.
- Customer success stories.
- Our customers have seen an important decrease in rework activities and FTEs, thus reducing costs.
- Our customers have been able to better allocate resources, allowing them to increase their revenue.
- Our customers have gained end-to-end visibility of processes that run across multiple departments, systems and applications and have been able to create correlation analysis of the impact activities throughout the whole process.
Celonis’ EMS is more powerful and versatile. Implementation takes a fraction of the time compared to Bizagi and its focus on business process mining allows it to offer better analytical capabilities. This, added to its automation capabilities, put it on a league of its own.
We have evaluated BI solutions, low code solutions, RPA solutions, but Celonis is the only we have seen can offer end-to-end business process mining capabilities which can work on a standalone basis or be used as an orchestrator for other more specific applications.
We have evaluated BI solutions, low code solutions, RPA solutions, but Celonis is the only we have seen can offer end-to-end business process mining capabilities which can work on a standalone basis or be used as an orchestrator for other more specific applications.
- SAP Migration - Celonis has been integral in understanding real execution of processes and redesigning them before migrating to S4Hana or Ariba solutions.
- Process Visibility - Celonis has been integral to our customers’ digital transformation strategies by allowing them to understand the real impact of specific steps within the processes and their integration with new tools.
- Backend optimization - as most digital transformation initiatives focus on improving how back end operations work and searching for ways to optimize them, Celonis has become the backbone of the digital transformation initiatives of many of our customers.
As Peter Drucker said: “if you can’t measure it, you can’t improve it.” That’s the magic of Celonis. It has helped our customers measure key KPIs related to their processes and their impact on the rest of the operation.
Do you think Celonis delivers good value for the price?
Yes
Are you happy with Celonis's feature set?
Yes
Did Celonis live up to sales and marketing promises?
Yes
Did implementation of Celonis go as expected?
Yes
Would you buy Celonis again?
Yes
Comments
Please log in to join the conversation