Celonis enables business transformations and provides superior customer support

We implemented Celonis for O2C 2 years ago and it has truly been transformational. We recently purchased the enterprise-wide solution and will be implementing it into P2P, AP, AR, and PM. 80%+ of our Supply Chain employees utilize the tool daily. It has streamlined our processes, alerted us to our gaps, and increased business alignment. We utilize it to track OTD, review order compliance, manage date fields, access order blocks, communicate changes to customers and leadership, track automation journey, and alert us to material availability challenges and manage material shortages.

Celonis has allowed us to be more KPI-focused and drive significant value for our customers both internally and externally. It has helped create a clear pathway to automation and order touch reduction. Celonis has opened our eyes to opportunities and business improvements we didn't know were possible. It allows us to work smarter and not harder. Their Customer Success Managers have been phenomenal in supporting our business implementations and ensuring the success and ROI of the tool.