Item: Celonis
Rating: 9
Author: Verified User

Overall Satisfaction with Celonis

Use Cases and Deployment Scope

We perform consulting services and implementations with Celonis software. Our customers use Celonis in different areas. The main processes are O2C, P2P, PP, and AP. But we also implement dunning and receivables management, etc. Usually, the analyses refer to delays, rework or serve the customer as to general reports or overviews.

Pros and Cons

Pros

Visualization of the process and possibility to analyze it in the Process Explorer.
Easy to use user interface.

Cons

Filtering of specific Components is sometimes not working with PU functions.
The pivot table is very rigid, not individually changeable.
Recalculation of the APC should be done at least every 24h.

Return on Investment

We implement it for other companies.

Digital Transformation

The company only exists because of Process Mining and Celonis.

Key Insights

Do you think Celonis delivers good value for the price?

Yes

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

Yes

Did implementation of Celonis go as expected?

Yes

Would you buy Celonis again?

Yes

Likelihood to Recommend

Celonis is very applicable for processes in logistics, supply chain, etc. Less well suited for accounting processes, but this also has to do with the SAP structure and storage of the data. Sometimes it would be useful to have tables that can display a results row because otherwise the sum must be added as a single component.

Comments

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Celonis - the option for everyone