Nice tool with huge impact and potential for companies but still room for improvements
Updated November 22, 2021

Nice tool with huge impact and potential for companies but still room for improvements

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

We consult companies that want to discover bottlenecks within their processes (various branches). Besides that, getting more transparency is focused on, and therefore Celonis is implemented. Some use cases for example are automation rate, re-work analysis, dashboards, etc.. After the implementation, the value generation is a big part of our consulting service, where the customer is getting supported how to use Celonis to generate real value within their company.
  • Transparency of processes.
  • Discovery of bottlenecks within the process.
  • Propositions for optimization.
  • Simulation: Valide simulation option.
  • Action Engine: Provision of overview of automated changes by Celonis, testing & duplication option for automation skills.
  • UI: selectable text size, overall theme definition of Dashboards.
  • Deep process knowledge and understanding.
  • Support for optimization.
  • If measures for optimization are initiated there is high potential.
Celonis is a good tool for companies that are aiming a digital transformation, or are in the process of digital transformation. More tasks can get automated like checking duplicates or having a 3-Way match provided in sales. As well as an automated sales order creation based on the invoiced order.

Do you think Celonis delivers good value for the price?

Yes

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

No

Did implementation of Celonis go as expected?

Yes

Would you buy Celonis again?

Yes

Microsoft 365 (formerly Office 365)
Celonis is well suited for the analysis of many cases that differ from each other and that do not follow the same path through a process. Especially suitable for analysing if the processes are really conformant to the target process and where the most critical deviations occur. Besides that, a good tool to analyse process for automation rates and potential to automate and digitize process steps.