Celonis: A very good support to improve the End to End processes
June 13, 2022
Celonis: A very good support to improve the End to End processes
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Celonis
O2C/AR/P2P/AP processes are adressed Goals: Detect unefficiencies / Create report / warning message / Action flow & Action engine used
- End to End process analysis
- Ease of use
- Task automation
- Improvement checker
- detect inefficiencies
- E-learning seems to be less easy to use than 1 year ago
- More documentation and example on PQL langage would be an improvement
- 30 improvement projects in 1 year
- 10 automated tasks created
- several hundred of K€ saved
Training sessions are really well made . ( first version better than the last one)
Very good support staff by Celonis during the first months and good customer support afterwards
Very good support staff by Celonis during the first months and good customer support afterwards
Celonis allows you to visualize the real process end to end in real-time and offers a dynamic and very easy-to-use approach.KPIs can be built very easily to support improvement, but it is above all the possibility of creating automation that reinforces the effectiveness of this tool, which is more than an analysis tool.
Do you think Celonis delivers good value for the price?
Yes
Are you happy with Celonis's feature set?
Yes
Did Celonis live up to sales and marketing promises?
Yes
Did implementation of Celonis go as expected?
Yes
Would you buy Celonis again?
Yes