Review on Celonis Schaeffler AG.
April 30, 2025

Review on Celonis Schaeffler AG.

Zeynep Dirikan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

We use Celonis for our Inventory Management process. Our main problem, which triggered us to look into Inventory Management, was high inventory levels, as many manufacturing companies in the industry face. We identified that planning parameters in our plants are irregularly updated, often based on limited data and experience, which leads to excess stock. We built a Material Insights solution using Celonis, customized it to our process, and focused primarily on identifying materials where we can reduce safety parameters. We then received recommendations from Celonis on safety parameters based on statistical analysis. Ultimately, this contributes to reducing excess stock and increasing free cash flow and warehousing capacity. In addition to this, we also examine orders that can be canceled and released, conduct premium freight analysis to assess supplier behavior, and review claim costs.

Pros

  • Focus on generating value for the customer through Process Mining.
  • Being customer centric, listening needs of customers very well and taking quick actions.
  • Providing out of the box analyses that makes start easy.

Cons

  • We had to build a custom dashboard for tracking value realization, as the transformation center was minimal in scope. For a very value-focused company, this area can be improved, which would be incredibly beneficial.
  • The current licensing model sometimes limits the ambitious value goals, as we can't experiment with building analyses in different areas without a long-term license for that process.
  • Significant Free Cash Flow Increase.
Celonis was the only solution that provided a track record of experience in Inventory Management, both out of the box and a success story.
Definitely - we are very happy to work with our colleagues who support us as a Value Engineer, the Account Executive, and our team. We can reach out if we have any technical or use-case-specific questions. Additionally, we utilize Celonis Academy within our company, as well as some marketing documentation.
In reducing inventory, maximizing transparency, triggering a data-focused approach in decision making, being proactively open for improvement, and generating P&L value on top.

Do you think Celonis delivers good value for the price?

Not sure

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

Yes

Did implementation of Celonis go as expected?

Yes

Would you buy Celonis again?

Yes

I think Celonis works really well in business cases that are well-built. Before starting anything, if the business case is set up properly, including business problem, solution proposition, and target value, then it's easier to know what to expect & what to do. Celonis excels at supporting the business in the beginning, providing a thorough understanding of the business case. I don't think building to see what's wrong and doing an exploration work well. In addition, it was to be a good base for improvement opportunities, not just a regular dashboard to see transparency.

Celonis Feature Ratings

Data Connection
10
Process Discovery
Not Rated
Visual Process Representation
9
Process Variants
Not Rated
Performance Metrics
9
Process Mining Algorithms
Not Rated
Root Cause Investigation
8
Process Optimization
8
What-if Analysis
Not Rated
Process Compliance and Audit
Not Rated

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