One platform success
June 01, 2019

One platform success

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

Dayforce is used across our whole organization. It helps us with payroll, scheduling, time and attendance, and HR along with a host of other benefits. We have used it to address the labor costs in many of our locations.

Pros

  • The ability for employees to log in and see their personal information on their own phones has been very well received.
  • To see the employee and company costs of benefits is beneficial for the company and well as employees.
  • The Scheduling has provided ways for savings in labor costs.

Cons

  • Their support takes a long time to respond.
  • Support isn't always able to answer questions.
  • Takes a long time to load using Internet Explorer.
  • We have seen a decrease in labor costs due to the implementation of the Labor Cost Now feature.
  • Decreased the usage of paper allowing us to become closer to a paper free environment.
  • This has allowed us to utilize one software for time and attendance instead of supplementing to another program.
The one platform has been instrumental in decreasing the time it takes for us to process our payroll on a biweekly basis. Less errors and typos have occurred, issues such as integration "glitches" are a thing of the past. We would not want to leave a single platform product again.
The versatility of Dayforce has offered many solutions to managers' requests by accessibility outside of store locations. Support's response to tickets submitted can take many days for a response. However, they are not always able to provide a solution when responding to a ticket. The mobile feature has pleased many employees.

Dayforce Feature Ratings

7.5
Employee demographic data
7
Employment history
7
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
7
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
Not Rated
9.0
Pay calculation
9
Support for external payroll vendors
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9
8.7
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
8
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
9
Not Rated
Tracking of all physical assets
Not Rated
9.0
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Victoria Caruk | TrustRadius Reviewer
    Victoria Caruk
    (Vendor Representative) commented 6 years ago
    Thanks so much for your feedback. Your insight is very valuable and we appreciate you spending the time to share your experience. Wishing you great success ahead! Very best, Victoria

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