Impressed long before the deal was made!
Anonymous | TrustRadius Reviewer
January 28, 2019

Impressed long before the deal was made!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Ceridian Dayforce

When we were in the discovery mode of Dayforce to replace a competitor that doesn't fit our growing companies need. We attended the 2018 Ceridian INSIGHTS conference and could not have been more pleased to network with Ceridian employees as well as other prospects, new and long term customers that have been with Ceridian as it grew. Every employee we spoke to was with the company for more than 5 years. Their ability to be easily accessible when needed. The owner, David Ossip even spent the time to let us know we can contact him at any time. When we demo'd Ceridian we had a great experience with the user friendliness, ease of use and the ability to customize it for our business. We have been fortunate enough to have been assigned a great team to work with. Our primary problem is that we are scattered in 14 states. Our HR department has roughly 5 members that utilize various, HCM, HRIS, etc platforms. Cutting costs but not features.
  • Customer Service has been positive thus far. Any questions we've had they've been able to answer right away.
  • Listening to its customers, always asking questions and watching feed boards on what they can do to provide better user experience.
  • Innovation is always changing. They utilize ideas from their clients in different ways to streamline functions.
  • Workflows are a large project.
  • Strategy before marketing a new product, On Demand Pay. While discussing this at the INSIGHTS 2018, there were a lot of unanswered questions. At this stage we are uncertain if they are answered or rectified yet.
  • Cost saving - we were able to get a lot of added modules that the prior vendor could not touch.
  • Increased Productivity through ease of use.
It allows the employees the ability to track, change or update as necessary. It keeps documents in one system.
We don't currently utilize scheduling, but would love to use them. Part of the issue was with our prior payroll vendor scheduling because a perpetual nightmare. The ability to centralize our whole departments use of one system saves time by not having to ask another for information. Our HR is Director, Benefits Coordinator, Payroll, HR Generalist, Assistants and Recruiter.
One of our biggest struggles is manually tracking Applicants on various sources. This will allow the ones stop shop and easily flow into the HR payroll side when getting new hires into the system.
Ceridian is great for large employee populations. Especially those that are spread out, that require additional assistance. Great one system platform for those looking to eliminate multiple systems, this is a great opportunity. They assigned a CSM to follow the project from start to live. They are great at answering questions along the way.

Ceridian Dayforce HCM Feature Ratings

Employee demographic data
9
Employment history
10
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
8
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
8
Support for external payroll vendors
7
Benefit plan administration
8
Direct deposit files
9
Salary revision and increment management
8
Reimbursement management
8
Approval workflow
9
Balance details
8
Annual carry-forward and encashment
7
View and generate pay and benefit information
8
Update personal information
9
View job history
8
View company policy documentation
8
Employee recognition
7
Tracking of all physical assets
7
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
8
Performance plans
7
Performance improvement plans
7
Review status tracking
7
Review reminders
8
Multiple review frequency
8
Create succession plans/pools
Not Rated
Candidate ranking
8
Candidate search
8
Candidate development
8
New hire portal
8
Manager tracking tools
8
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
9
Company Website Posting
8
Publish to Social Media
7
Job Search Site Posting
8
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
10