Ceridian Report Card: Doesn't adapt well to change, doesn't play well with others.
October 30, 2019
Ceridian Report Card: Doesn't adapt well to change, doesn't play well with others.
Score 3 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ceridian Dayforce
It's being used at Canadian locations, but not US or internationally. Primarily used for payroll and HCM.
Pros
- The Dayforce app is simple and the layout is very beginner friendly for general employees.
Cons
- The system crashes multiple times a day for those with complex roles. It also freezes often.
- The user interface is very outdated. Users have to switch between different roles (manager, recruiter, employee) to complete processes.
- The different modules are isolated from each other. For example, if a manager with an open job requisitions takes a leave of absence there is no way to notify the recruiter within the system.
- Forms can't be edited by the initiator. They have to be declined by the recipient. The initiator can then start over.
- Every sub-section within HR and payroll maintain Excel sheets and other tools because Dayforce can't provide real-time data.
- The workflows in Dayforce freeze and error-out so frequently that we have to use a paper-based tracking method to ensure we meet our internal hiring deadlines.
Dayforce is slower with more errors and the workflows freeze. Forms are an outdated technology as they can't be edited, and are very frustrating to use. Dayforce is less adaptable to change in WCM and to the original HCM configuration. As an example, outdated time-offs can't be archived or hidden from users. Instead, we have to add "zzz" to the front of outdated items so they drop to the bottom of the list which looks terrible and doesn't stop employees from making those selections.
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