Great HCM for organziations of all sizes. Great service, Great results!
August 30, 2020

Great HCM for organziations of all sizes. Great service, Great results!

Gavin Flynn, MBA PHR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

Ceridian Dayforce is our comprehensive Human Capital Management (HCM) system providing us with HR administration, HR analytics, Employee/Manager Self Service, Payroll, Talent, Compensation Management, and Time and Attendance solutions. It is being used enterprise-wide to support our employees through the employment life cycle. We implemented in 2018 and the product has solved numerous HR challenges and centralized much of our HR experience into one platform for our employees.

Pros

  • Product innovation
  • Managing complex pay & time off polices
  • Service andsSupport
  • Integrated services and software

Cons

  • Position management and dynamic org planning.
  • Reporting design can be challenging and requires technical aptitude.
  • Lacks an integrated HR service center and ticketing capability.
  • Increased productivity within the HR Services group.
  • Reduction of 3 FTE in in the Payroll group as a result of increased efficiency.
  • Increased transparency of HR data within HR org.
Ceridian is a strong partner regarding compliance on all fronts. Notably, the ability of the tool to manage union complexity and pay policy complexity within an integrated HCM is top-notch. Ceridian Tax Services also being native to Ceridian means a one-vendor approach to the tax system of record, tax filing, and compliance, which is a huge time savings.
Ceridian Dayforce being a single application has allowed for increased transparency of data to our managers and HR population at large. It has allowed managers for the first time to see the interactions points of time and attendance, HR, and payroll in an easy to understand way that allows them to make the best decisions about scheduling and managing front line employees. Additionally, the advanced scheduling tools that can integrate data from external sources like your ERP can vastly improve labor efficiency and management techniques.
It has provided a really solid employee experience centralizing almost all HR activities into one solution. It has lessened the change management of driving employees and managers towards a self-service culture. Additionally, the use of the application as one-stop-shop for HR has also increased the visibility and transparency of all the various parts of HR into a single data hub producing better reporting and HR analytics.
Ceridian Dayforce is well suited for employers with a high degree of complexity in their HR policies and procedures. It can handle almost any complexity that is thrown at it regarding divergent pay policies, union rules, time off plans, etc. We have been able to automate almost all of the manual work we were doing in previous systems to manage the complexity in our policies presented by heavy representation of our front line workforce by several different unions. Ceridian is also great for employers who desire a one-stop-shop for both the delivery of software and HR services. For example, payroll logistics and tax services are native offerings to Ceridian vs. outsourced to a 3rd party, thus streamlining your relationship between software and service providers in HR.

Dayforce Feature Ratings

8.9
Employee demographic data
10
Employment history
10
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
6
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
10
9.0
Pay calculation
10
Off-cycle/On-Demand payment
8
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
8
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
9.3
View and generate pay and benefit information
9
Update personal information
10
View job history
10
View company policy documentation
8
Asset Management ()
Not Rated
7.7
Report builder
6
Pre-built reports
8
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
9.2
Performance plans
9
Performance improvement plans
10
Review status tracking
9
Review reminders
10
Multiple review frequency
8
9.0
Create succession plans/pools
9
Candidate ranking
10
Candidate search
7
Candidate development
10
9.0
New hire portal
9
Manager tracking tools
9
9.3
Corporate goal setting
8
Individual goal setting
9
Line-of sight-visibility
10
Performance tracking
10
8.6
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
8
Duplicate Candidate Prevention
10
Applicant Tracking
9
Notifications and Alerts
9

Comments

  • Victoria Caruk | TrustRadius Reviewer
    Victoria Caruk
    (Vendor Representative) commented 4 years ago
    Hi Gavin, We’re so happy that you are enjoying your experience and really appreciate you taking the time to share your review. Wishing you continued success! Very Best, Victoria

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