Overall Satisfaction with Ceridian Dayforce
Ceridian Dayforce is our comprehensive Human Capital Management (HCM) system providing us with HR administration, HR analytics, Employee/Manager Self Service, Payroll, Talent, Compensation Management, and Time and Attendance solutions. It is being used enterprise-wide to support our employees through the employment life cycle. We implemented in 2018 and the product has solved numerous HR challenges and centralized much of our HR experience into one platform for our employees.
- Product innovation
- Managing complex pay & time off polices
- Service andsSupport
- Integrated services and software
- Position management and dynamic org planning.
- Reporting design can be challenging and requires technical aptitude.
- Lacks an integrated HR service center and ticketing capability.
- Increased productivity within the HR Services group.
- Reduction of 3 FTE in in the Payroll group as a result of increased efficiency.
- Increased transparency of HR data within HR org.
Ceridian is a strong partner regarding compliance on all fronts. Notably, the ability of the tool to manage union complexity and pay policy complexity within an integrated HCM is top-notch. Ceridian Tax Services also being native to Ceridian means a one-vendor approach to the tax system of record, tax filing, and compliance, which is a huge time savings.
Ceridian Dayforce being a single application has allowed for increased transparency of data to our managers and HR population at large. It has allowed managers for the first time to see the interactions points of time and attendance, HR, and payroll in an easy to understand way that allows them to make the best decisions about scheduling and managing front line employees. Additionally, the advanced scheduling tools that can integrate data from external sources like your ERP can vastly improve labor efficiency and management techniques.
It has provided a really solid employee experience centralizing almost all HR activities into one solution. It has lessened the change management of driving employees and managers towards a self-service culture. Additionally, the use of the application as one-stop-shop for HR has also increased the visibility and transparency of all the various parts of HR into a single data hub producing better reporting and HR analytics.
Ceridian Dayforce is well suited for employers with a high degree of complexity in their HR policies and procedures. It can handle almost any complexity that is thrown at it regarding divergent pay policies, union rules, time off plans, etc. We have been able to automate almost all of the manual work we were doing in previous systems to manage the complexity in our policies presented by heavy representation of our front line workforce by several different unions. Ceridian is also great for employers who desire a one-stop-shop for both the delivery of software and HR services. For example, payroll logistics and tax services are native offerings to Ceridian vs. outsourced to a 3rd party, thus streamlining your relationship between software and service providers in HR.