User Friendly
Anonymous | TrustRadius Reviewer
April 10, 2019

User Friendly

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Certify

Currently our organization uses Certify across the whole organization. We use it for expense reports as well as booking our company travel.
  • Able to create custom reports designed for your organization to provide you with the information you need.
  • Always has customer service available; whenever an issue might occur they are able to handle it immediately.
  • Extremely user-friendly and does not need WiFi connection at all times.
  • Allowing for receipts to be uploaded after an employee submits a report.
  • Allowing easier cancellation/changes when it comes to travel on the user end instead of having to call for easy change.
  • Allow for reports to be ran using more specific field searches.
  • Time has been saved when completing expense reports. Employees are able to create them immediately and get them approved quickly.
  • Reimbursement is able to be direct deposited so no more checks need to be cut.
  • Entering the expenses into the accounting department is just an export that goes right into Excel and can be uploaded instead of manual entry.
The customer support team is always ready to help with any questions. If your representative is unable to answer your question a case is opened and you receive contact immediately to help resolve your issue.
Very easy to use never had any issues where an employee was unable to complete an expense report.
Concur always had additional fees and charges when issues came up and was not as user-friendly as Certify.
Very user-friendly and easy to create expense reports both on the user end as well as the administrator end.