Overall Satisfaction with Certify
I perform outsourced accounting and CFO services. I have chosen Certify for two organizations and implemented it in both companies.
- Very easy to use.
- Pulls credit card charges in.
- Very good mobile device.
- Nice interface with Spectrum.
- Setting up the credit card interface took some time, but support eventually got it working.
- Time saved with the AP export feature.
- Time saved with credit card interface.
- Ease of approvals.
I'm not sure. We chose Certify.
Certify Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | Problems left unsolved |
No - I didn't know it was offered, and my questions are always answered for free.
I was having a difficult time getting the credit card interface to work. Joel Branch reached out to me several times and made sure it eventually started working.
Using Certify
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- AP export.
- Credit card interface.
- Mobile app and uplink to the desktop product.
- Setting up the AP export.
Yes - It's very good and easy to use.