Reduced no-show rate 40%
May 26, 2018

Reduced no-show rate 40%

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chili Piper

Our entire sales development team (50+) uses Chili Piper every day. As a scaling sales team, we ran into no-show issues and inconsistency with invite and messaging. After implementing Chili Piper our no-show rate went down nearly 40% and the team as a whole was able to schedule twice as many meetings at a higher rate due to their hyperlinked times and calendar link.
  • Integrated with Gmail, Salesforce, FrontSpin
  • Can easily sent an invite while on a call through anyone of our tools
  • Can send hyperlinked times and a calendar link so prospects can quickly select a time that works best for everyone
  • Event reminders for when a prospect hasn't accepted an invite or for a meeting that was scheduled a way out.
  • Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
  • Would be nice be able to block off times so prospects don't select a "bad" time.
  • 40% decreased no-show rate increase
  • 2x number of meetings and reschedules
It's not even close. Chili Piper is way more robust and effective. The support time is world class and promptly fixes issues.
If you are setting 20+ appointments a week this is a must-have. If you are a small organization, you can probably get away with a free tool.