Highly recommend, great ROI
April 30, 2024
Highly recommend, great ROI
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Chili Piper
Our organization originally purchased Chili Piper to solely use the form concierge but we now use both the concierge and individual links for reps to book all their meetings with prospects. The meeting links we a benefit after we switched from Outreach.iO which had its own scheduling function to Gong Engage which does not. So it was great we could use a different tool we were already paying for.
- Form concierge booking
- Personalized meeting pages
- CRM integration
- The ux interface could be easier to navigate for admins
- The set up or meeting types could be more intuitive, as an admin I have had to help our reps set this up a lot as they have gotten confused
- Chili Piper can have certain words they use like booker assignee which could be better defined in the onboarding process for reps
- Increase in opps from form concierge
- The meeting scheduling functionality is fine but not as easy to use as what we had with Outreach
- Outreach
This is only comparing the meeting scheduling functions of which Outreach was easier for our reps to learn and use. Otherwise they cannot really be compared.
Do you think Chili Piper delivers good value for the price?
Yes
Are you happy with Chili Piper's feature set?
Yes
Did Chili Piper live up to sales and marketing promises?
Yes
Did implementation of Chili Piper go as expected?
Yes
Would you buy Chili Piper again?
Yes