Review of Chili Piper from the guise of outside sales
Scott Mackinnon | TrustRadius Reviewer
November 29, 2018

Review of Chili Piper from the guise of outside sales

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Chili Piper

Chili Piper is being used by our sales organization as a tool to schedule demos or meetings. Our inside sales team uses Chili Piper heavily for booking these meetings for our outside sales team (the team I currently work on). I also use Chili Piper when booking my own meetings by including the Chili Piper link in my footer.

I used to work on our inside sales team booking demos for my colleagues and I also used Chili Piper heavily.
  • Scheduling meetings with prospects.
  • Providing interactive calendar availability.
  • Saving time during the day that can be better spent doing otherwise.
  • Interface feedback... I have never been reached out to by Chili Piper to ask what my thoughts are or where the product could be improved.
  • Resetting or cancelling an invite that was done improperly... have run into a few scenarios where a junior member of my team has not properly set up a meeting and rectifying the situation can sometimes be hard.
  • Making emails seem less marketing generated... pretty cookie cutter in regards to formatting.. but this is barely a complaint and more of an observation that can probably be alleviated by our admin.
  • More demos booked on a daily basis.
  • People actually booking time on my calendar via the footer CP link... not only saves me time but creates more opportunities.
  • Less time tinkering in outlook coordinating calendars.
We actually have not used any products like Chili Piper as of yet here at PitchBook. In my last role at Onerent I also did not use Chili Piper... the closest thing that we used was part of outlook/salesforce capability.
This product saves time, it's as simple as that. It allows your inside sales team to spend more time working and less time completing the arduous task of sending out calendar invites. As an organization we have seen a noticeable uptick in the amount of demos booked since bringing on Chili Piper. The organization has grown quite a bit and I think Chili Piper has allowed us to be more scalable.